Senior Manager, Workforce Wellbeing

April 30, 2021

The Canadian Red Cross, part of the world’s largest humanitarian network, is hiring a Senior Manager, Workforce Wellbeing. Do you have a passion for helping others and want to work with other dedicated individuals? Read further to find out if this role is right for you.

Senior Manager, Workforce Wellbeing will deliver programs and initiatives that create wellbeing awareness, education and training, and provide tools to employees and volunteers that help them maintain a well-rounded healthy lifestyle and increase their engagement at CRC. This is a term position for 1 year, with the possibility of extension, reporting to the Senior Director, Learning and Development. The Senior Manager, Workforce Wellbeing plays a key role in supporting Canadian Red Cross commitment to personnel wellbeing and leads the promotion of related initiatives and programs to personnel across the organisation.

Who you are:

  • You are self-directed and can execute responsibly
  • You are patient, flexible and resilient in a very fast-paced environment, with ability to manage ambiguity
  • You see the big picture and have an eye for the details
  • You love working with people and are comfortable building relationships while working remotely
  • You have outstanding communication skills

You will enjoy:

  • Culture :  an organization that is guided by our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality
  • Opportunity :  to work with the best and brightest in the non-profit field, in an environment that promotes continuous learning, creativity and collaboration
  • Flexibility: alternative work arrangements and the ability to work from remote
  • Meaningful Work: You will be supporting passionate individuals who support emergencies and save lives

As a Senior Manager, Workforce Wellbeing you will:

  • Partner with the colleagues in People Services to identify workforce wellbeing needs and gaps
  • Research industry-leading programs, trends, and criteria for award-winning wellbeing programs
  • In collaboration with colleagues in operations and Mental Health Psychological Support Services (MHPSS), lead development, planning and implementation of wellbeing strategies, programs and initiatives for CRC employees and volunteers  
  • Provide counsel to management on gaps, risks and opportunities related to CRC personnel wellbeing
  • Lead the cross-functional personnel wellbeing working group activities
  • Act as a subject matter expert in identification, design and implementation of wellbeing education and training opportunities
  • In collaboration with L&D colleagues, lead the delivery of wellbeing training sessions for CRC employees, volunteers and delegates
  • Create and update workforce wellbeing resources, marketing and promotional materials and manage content posted for staff and volunteers on the intranet
  • Develop relationships with internal and external partners, including People Services and MHPSS colleagues, EAP provider, psychologists, and consultants
  • Contribute to development of key program metrics (i.e., engagement, impact)
  • Gather, interpret and organize data from employee and volunteer engagement surveys, wellbeing vendors and programs to be used in the creation of a wellbeing dashboard

We’re looking for:

  • Bachelor’s degree or diploma in Social Work, Psychology or related discipline, or a combination of education and management experience that would be considered equivalent
  • A minimum 4-5 years of professional experience, including 3 years in managing workplace wellbeing programs
  • A combination of relevant education and experience in managing staff and/or volunteer well-being programs
  • Up to date knowledge and understanding of workplace well-being best practices and trends
  • An ability to think strategically and focus on details
  • Proven ability to build and maintain partnerships cross-functionally, work collaboratively and manage ambiguity productively
  • An ability to take on new opportunities and challenges, with a passion to continue to learn and develop
  • A dedication to operational efficiency.  Excellent follow-through with multiple projects and needs happening at once, completing items in a timely manner, prioritizing effectively, and providing follow-up as needed
  • A commitment to quality and investing in efforts that add value
  • Prior work experience within a not-for-profit organization an asset
  • Strong verbal and written communication skills in English. French is asset.
  • Computer and numerical literacy, comfort working with data bases and MS Office applications including Outlook, Word, Excel and PowerPoint

At the Canadian Red Cross, our mission is to improve lives of vulnerable people. We are driven by the power of humanity to create a diverse, accessible and equitable work environment. We celebrate uniqueness of every human being regardless of your race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, physical or mental disability, gender identity or expression.

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