Head of operational excellence and HR systems

November 02, 2020

For its Human Resources department, the City of Laval is looking for a:

HEAD OF OPERATIONAL EXCELLENCE AND HR SYSTEMS

PERMANENT POSITION

Ville de Laval is transforming without precedent and its Human Resources Department continues to establish best practices in order to pursue its vision and mission and become a strategic partner and an agent of change and thus better support municipal services in achieving their objectives.

Based on a business intelligence approach, we want to position the citizen at the heart of our commitments, and we aim to make operational excellence an integral component of operations.

Are you ready to become one of the leaders of this digital and organizational transformation?

The challenges that await you:

Reporting to the human resources department, you play a role It is instrumental in the strategy, planning and execution of the digital HR transformation and in shaping the culture of operational excellence within the department. You work in close collaboration with multiple partners, internal and external contributors and you have recognized operational and transformational leadership, your mandate revolves mainly around four poles:

  • Operational recovery of foundations, in order to secure operations and to enable the strategic aspect of digital transformation to be established and to realize the strategic vision of human resources;
  • Establishment of an HR systems expertise center contributing to the establishment and promotion of a culture of operational excellence redefining the user experience;
  • Implementation and management of a centralized process for managing demand, prioritizing and reporting on the portfolio of HR projects facilitating optimal management of department-wide initiatives, ensuring integrated planning of operational and strategic initiatives as part of the transformation n digital;
  • Establishment, promotion and monitoring of continuous improvement mechanisms, in collaboration with the organizational performance office, aimed at operational efficiency at the service level;

As a member of the Service management team, you collaborate in its proper functioning and contribute to the achievement of its objectives. You assess and recommend the human, material and financial resources required for the smooth running of the activities for which you are responsible and manage the budgets made available to you. You submit detailed reports and you may be called upon to make presentations in relation to the activities for which you are responsible.

Results oriented, you coach, guide and supervise the members of your team in carrying out their tasks. respective mandates, determine the general order of priorities, define the objectives and inform about their expectations.

The profile sought:

  • Hold a bachelor's degree in business administration / operations or project management. A master's degree is an asset;
  • Recognized experience in piloting an HR digital transformation;
  • Have a minimum of 10 to 15 years of experience in a team management position or continuous improvement associated with a sustained understanding of best HR business practices;
  • Have strong skills in HR project management (systems and processes);
  • Demonstrate '' a recognized experience ofestablishment of a center of expertise and operational turnaround initiatives;
  • Holding an Agile and Project Certification (PMP) is essential;
  • Knowledge of Kanban and project management tools are desirable;

What we offer you:

Choose the City de Laval means working for the third largest city in Quebec, for this position you will have competitive working conditions and benefits.

You will work in collaboration with dynamic partners and colleagues, in a multidisciplinary framework.

Ville de Laval is growing. It has more and more people, businesses and organizations. This development brings great challenges and raises important issues. In 2014, we launched the Repensons Laval initiative, which made it possible to develop our city’s strategic vision: Urban by nature in 2035 . This vision is the compass that guides the development of Laval today. Working at Ville de Laval means believing in this vision. It means putting your heart and your ideas at the service of the citizen. It's about being around dedicated people and shaping the present to build the future.

You too, be part of the change! Apply by November 20, 2020

by going to:

Ville de Laval applies a program of equal access to employment. She values ​​diversity and invites women, visible minorities, ethnic minorities, Aboriginals and people with disabilities to apply. For the latter, do not hesitate to tell us about special arrangements necessary, should you be invited to a selection process.

For its Human Resources department, the City of Laval is looking for a:

HEAD OF OPERATIONAL EXCELLENCE AND HR SYSTEMS

PERMANENT POSITION

Ville de Laval is transforming without precedent and its Human Resources Department continues to establish best practices in order to pursue its vision and its mission and become a strategic partner and an agent of change and thus better support municipal services in achieving its objectives.

Based on a business intelligence approach, we want to position the citizen at the heart of our commitments, and we aim to make operational excellence an integral component of operations .

Are you ready to become one of the leaders of this digital and organizational transformation?

The challenges that await you:

Reporting to the human resources department, plays you z a key role in the strategy, planning and execution of the digital HR transformation and in shaping the culture of operational excellence within the department. You work in close collaboration with multiple partners, internal and external contributors and you have recognized operational and transformational leadership, your mandate revolves mainly around four poles:

  • Operational recovery of foundations, in order to secure operations and to enable the strategic aspect of digital transformation to be established and to realize the strategic vision of human resources;
  • Establishment of an HR systems expertise center contributing to the establishment and promotion of a culture of operational excellence redefining the user experience;
  • Implementation and management of a centralized process for managing demand, prioritizing and reporting onportfolio of HR projects facilitating optimal management of service-wide initiatives, ensuring integrated planning of operational and strategic initiatives as part of the digital transformation;
  • Implementation, promotion and monitoring of mechanisms continuous improvement, in collaboration with the Office of Organizational Performance, aiming at operational efficiency at the service level;

As a member of the Service management team, you collaborate in its proper functioning and contribute to the achievement of its objectives. You assess and recommend the human, material and financial resources required for the smooth running of the activities for which you are responsible and manage the budgets made available to you. You submit detailed reports and you may be called upon to make presentations in relation to the activities for which you are responsible.

Results oriented, you coach, guide and supervise the members of your team in carrying out their tasks. respective mandates, determine the general order of priorities, define the objectives and inform about their expectations.

The profile sought:

  • Hold a bachelor's degree in business administration / operations or project management. A master's degree is an asset;
  • Recognized experience in piloting an HR digital transformation;
  • Have a minimum of 10 to 15 years of experience in a team management position or continuous improvement associated with a sustained understanding of best HR business practices;
  • Have strong skills in HR project management (systems and processes);
  • Demonstrate '' proven experience in setting up a center of expertise and operational turnaround initiatives;
  • Holding an Agile and Project Certification (PMP) is essential;
  • Knowledge of Kanban and project management tools is desirable;

What we offer you:

Choosing the City of Laval means working for the third largest city in Quebec, for this position you will have competitive working conditions and benefits.

You will work in collaboration with partners et al Dynamic, in a multidisciplinary framework.

Ville de Laval is growing. It has more and more people, businesses and organizations. This development brings great challenges and raises important issues. In 2014, we launched the Repensons Laval initiative, which made it possible to develop our city’s strategic vision: Urban by nature in 2035 . This vision is the compass that guides the development of Laval today. Working at Ville de Laval means believing in this vision. It means putting your heart and your ideas at the service of the citizen. It's about being around dedicated people and shaping the present to build the future.

You too, be part of the change! Apply by November 20, 2020 by going to:

Ville de Laval applies an equal access to employment program . She values ​​diversity and invites women, visible minorities, ethnic minorities, Aboriginals and people with disabilities to apply. For the latter, do not hesitate to tell us about special arrangements necessary, should you be invited to a selection process.

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