Development Advisor, Training Design

February 18, 2019

(Work place: Lévis, Montréal)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Job Level

NV-10Working in the Talent Development Administrative Department, and as a member of the team that designs training for the integrated member and client offer, you will serve as a resource person for training and skills development mainly for front-line employees from the caisse network and complementary networks. You will help design training programs for your department’s target careers (classroom sessions, virtual classes, e-learning modules, etc.). You will update training programs to meet the clienteles’ changing needs.As a Development Advisor, Training Design, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients. You provide service tailored to client needs in accordance with current strategies and practices.You lead clients and practitioners on sales and service development projects, initiatives and activities that significantly impact multiple business sectors. You take a strategic mindset to boost the organization’s development and profitability while retaining clients and stakeholders and ensuring their satisfaction.You draw on your networking skills and interpersonal savvy to develop and maintain business partnerships with important clients who have complex, diverse needs. Your complex, strategic initiatives require extensive knowledge of sales and service. You analyze highly complex problems and develop and implement personalized solutions tailored to client needs.You serve as specialist and resource person for your unit, members and clients and represent your unit before decision-making bodies. You help represent Desjardins and enter the organization into important agreements with clients.

Other working conditions

  • Work location: Montreal or Levis, depending on the candidate’s preference
  • Number of job available :  1


  • Bachelor’s degree in a related field
  • Master’s degree in technology-enhanced learning or adult education (an asset)
  • Minimum of six years of relevant experience in training design
  • Experience in e-learning module development (an asset)

Please note that other combinations of qualifications and relevant experience may be considered

  • For vacant positions available in Quebec, please note that knowledge of French is required 

Specifics knowledge

  • Extensive knowledge of Office 365 (an asset)
  • Independent speaker, intermediate knowledge of English (an asset)

Desjardins Cross-sector skills

Accountability, Collaborates, Customer Focus, Innovation

Key competencies for the job

Interpersonal Savvy, Strategic mindset

Work Location

95, rue des Commandeurs Lévis

Trade Union

Non Syndiqué

Unposting Date


Job Family

Human resources (FG)

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